AWL Tennis Returns Policy

Returns Policy

All items can be returned within 30 days of the invoice date.

  • – Products must be unused and in the condition they were received.

  • – Strung racquets will not be refunded for the price of the stringing.

  • – Items must be returned in their original packing.

Return Information

  • – Fill out the return form and include in your shipped item.

  • – Contact AWL Tennis for a prepaid USP Ground shipping label.

  • – Attach the prepaid UPS Ground shipping label to the outside of the package.

  • – Drop the shipment off at any authorized UPS Service Station or UPS Drop Off location.

  • – We will notify you via email when your return is processed.

  • – For additional questions regarding AWL Tennis returns please email: [email protected]

– Used Racquet Return Policy

  • Used racquets and demo racquet sales are final and cannot be returned.
  • New racquet purchases which are returned used within 30 days (excluding junior racquets), will be eligible for partial credit of the original racquet value.